DUTIES & TAXES

USA - prices are tariff inclusive. State tax paid at checkout. No additional fees.
EU / UK /  - prices are inclusive of duties + VAT. No additional fees.



SHIPPING COSTS & TIMEFRAMES

New Zealand

Complimentary shipping over NZD $199
Otherwise NZD $15
Express Courier (1–2 working days)

Australia 

Complimentary shipping over AUD $249
Otherwise AUD $25
DHL Express (1–3 working days)
Orders over AUD $1,000 will incur additional duties

United States

Complimentary shipping over USD $299
Otherwise USD $25
DHL Express, tariff-free (2–5 working days)
No delays at border

United Kingdom

£9 shipping over GBP £185
Otherwise £25
DHL Express (3–5 working days)
VAT & Duties included within product costs. Final price paid at checkout.
No delays at border

Europe

€9 shipping over EUR €185
Otherwise €25
DHL Express (3–5 working days)
VAT & Duties included within product costs. Final price paid at checkout.
No delays at border

Canada

Complimentary shipping over CAD $299
Otherwise CAD $35
DHL Express (2–5 working days)
VAT & Duties included within product costs. Final price paid at checkout.
No delays at border

Rest of the World

Options and pricing shown at checkout
DHL Express (4–7 working days)
VAT & Duties included within product costs. Final price paid at checkout.
No delays at border

TERMS

We typically dispatch items within 12 hours, Monday–Friday. Orders after 2pm NZT on Friday, Saturday & Sunday are sent on Monday morning. 

From time to time we will sell an item as a pre-order, however this will be clearly stated on the product page prior to checkout.

If the allocated delivery timeframe has lapsed, please send us an email and we'll lodge a formal enquiry with our fulfilment partners - service@porterjames.com